As described in the Instructions, I tried to copy the Zotero.dotm file into the Word Startup folder but I received a warning from Windows "The destination already has a file named Zotero.dotm". In trying to resolve the issue with the Zotero extension, I initially followed the Manual Installation Instructions I found the Word Startup folder was empty. I switched to Zotero after this, so I can't comment further. After removing/installing the pluigin and restarting both programs, the citation plugin would remain for the first round of opening, but then it would disappear if I closed Word. In attempting to uninstalling the plugin, I had to close both Word and File Explorer if my file was being shown in the preview pane. That is, if I opened an existing Word doc and lost the plugin, I could restore it by uninstalling/reinstalling from Mendeley Desktop (the older Mendeley Desktop, not the newer "Mendeley Reference Manager"). I actually had a simliar issue with Mendeley's citation plugin. But after this first round, if I closed all Word documents and opened a new Word doc, the Zotero tab was gone. This allowed the Zotero tab to appear for one round of opening Word, even if I opened multiple Word docs, it was there. After experiencing the issue where the Zotero tab would disappear from Word, I could restore it by disabling the extension in Zotero desktop and reinstalling the extension.
Just to back up a bit, I'll explain what I saw with my first installation. I even uninstalled Zotero (with Word closed) and when I opened Word again, the Zotero tab was there. I went into the Zotero desktop application, disabled the Word Extension, closed both Zotero/Word, opened again and it was still there. I tried to go back to replicate it and now I can't remove the Zotero tab from Word. Completely agree, and I do realize it could have been a coincidence (I'll explain the order of events below).
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